“If it’s a trade-in and I’m doing an appraisal, I see how much gas is in there,” says Daniel Wheeler, an Oregon-based Hyundai salesman. “If they pull up on our lot, they might say they’re not ready to buy, but that’s not true.” Salespeople watch for subtle signs to read your mind. “I don’t care what anybody says, verbally,” says Prentiss Smith, the general manager at a Toyota dealership in Brookhaven, Mississippi.
